Power BI error with "credentials provided"

We are having issues with the Power BI connector for Teneo. We were able to connect to one of our solutions in Dev, but since then we have not been able to connect to any of our other 20+ solutions using the same methods. Support said to reach out here because they think it’s something on our end. See the attached image for the error and please let us know what else we should try.

Hi Jesse, welcome to the forum. I have sent you an e-mail to further assist you in this regard.

Warm regards,
Ramazan