Power BI error with "credentials provided"

We are having issues with the Power BI connector for Teneo. We were able to connect to one of our solutions in Dev, but since then we have not been able to connect to any of our other 20+ solutions using the same methods. Support said to reach out here because they think it’s something on our end. See the attached image for the error and please let us know what else we should try.

Hi Jesse, welcome to the forum. I have sent you an e-mail to further assist you in this regard.

Warm regards,
Ramazan

Hello Ramazan,

We are also facing the same issue.user is getting exact same error mentioned in screenshot above while login in to power BI. Can you please help us.

Thanks and Regards,
AKshay

Hi Akshay,

I’ve replied to you under your other post: .getting error in power BI

Warm regards,
Ramazan