When testing the question flow, I receive this error message. I am not sure how to deal with it.
Has anybody seen this error before and Maybe even found a solution?
Many thanks!
When testing the question flow, I receive this error message. I am not sure how to deal with it.
Has anybody seen this error before and Maybe even found a solution?
Many thanks!
Hi micristian, welcome to the new forums
Do you get this error when you ask a question in try out? And if so, does it occur for every question you ask or only a specific question?
Thanks, lucas!
I get this error in “try out”. As it happens with the first question in the flow - and I can’t actually get into the flow due to this error - I can’t tell you, if it happens with every question
Hello micristian,
Does the error persist if you restart the Teneo studio client?
Yes, I closed the solution and restarted it.
Sorry, just to be on the clear side. Did you restart just the solution or the entire Teneo studio client?
I closed and reopened the solution as well as the entire teneo Studio Client.
Ok, mchristian, I will send you a private message for some details so I can verify if something is going on in our backend.
Hi , I am also getting httpRequestException - An error occrurred while sending the request (HttpRequestException The remote name could not be resolved: Studio-hr.teneo-va-backend-global.its.cs. (xxxxxx)
Hi Mayra,
For the developer who started this topic, a restart of their computer fixed the issue. Could you perhaps give that a try too?