Unable to login to Studio desktop

Hi, I can log into my developers account online and download the relevant studios but I can’t access neither brainyfoxes nor gleamingpuffins sandboxes - not sure if I need to be re-added or there’s a way to reset the passwords ?

Hi,

I can see that you are still a member of those sandboxes,

You can reset your password here: Forgot password | My Teneo | Teneo Developers

Warm regards,
Ramazan