I am not able to login to either studio or desktop client
Hi sneha.velugoti, Welcome to the forum!
I understand the problem, could you possibly provide me with your team name so I can have a further look into the issue you are facing?
You can find it under My Teneo,
Hi again,
I managed to find you Sandbox. Could you give it a second try and let me know if you still cannot log in?
warm regards,
Ramazan
Hi Ramazan,
Thank you. It’s working fine. I’m able to login now.
Hi Ramazan, again I, having issues with login. Could you please help me to login to teneo studio?
Hi @sneha.velugoti,
I see that you have been invited 3 months ago to the new Sandbox your team is using. It is waiting for you to finish your signup.
I’ll send a new invite now.
Please keep me updated!
Warm regards,
Ramazan
Hi Ramazan,
Wish you happy new year.
I went on vacation during the Christmas and after returning back to my work in the new year, I am not able to login to Teneo portal.
I remember the username I registered with is Sneha.velugoti@valcon.com.
I tried clicking the forget password link to set the new password. But I haven’t received any instruction email after that.
Could you please me to login to the Teneo portal.
Your help will be much appreciated.
Hi Sneha, I’ll remove you from the team and send you a new invite. Please let me know how it goes!
Warm regards,
Ramazan