Flow doesn't trigger

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1

Hi!

I am new to Teneo, have written a couple of flows now and found that quite often the flow that I want get a response of is not activated. What can I do about it?

Thanks!

John

2

Hello John! Sorry to hear you’re having trouble with some of your flows. It’s hard to guess what the problem might be in your case, but we did prepare a page to highlight some of the common issues Teneo users might experience:

I recommend you check for the issues described there. In case that doesn’t help, please let me know more details and I’ll try to assist you further.

3

Oh, wow, I hadn’t seen this one… thanks for pointing me to it, Fred!!

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