Flow doesn't trigger


I am new to Teneo, have written a couple of flows now and found that quite often the flow that I want get a response of is not activated. What can I do about it?



Hello John! Sorry to hear you’re having trouble with some of your flows. It’s hard to guess what the problem might be in your case, but we did prepare a page to highlight some of the common issues Teneo users might experience:

I recommend you check for the issues described there. In case that doesn’t help, please let me know more details and I’ll try to assist you further.

Oh, wow, I hadn’t seen this one… thanks for pointing me to it, Fred!!

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