TeneoWebChat.get('chat_history') does not hold user inputs from buttons

Deployment Teneo Web Chat
1

Hey everyone,
It looks like when using get(‘chat_history’) it does not represent user inputs from message types different than ‘text’.
This makes the chat history a bit incomplete, and it is not very clear what the selected postbacks by user were.
Could you advise?

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2

Hello Georgi,

Thanks for posting this in the forum.

We’re currently analyzing this and we’d like to understand which TWC version you are currently using .

Thanks!

3

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