Join Artificial Solutions and Botium in this webinar, where we will showcase the setup of a test automation pipeline for a Teneo based chatbot to continuously check conversation flows and NLP performance, and then take it even further by adding full End-to-End Testing.
Testing is a crucial enabler for the success of chatbots and virtual assistants. Doing it manually requires enormous time and effort. Automated testing will remain critical to ensure that bots actually do what their designers intended. Talking to a chatbot usually has no barriers, it runs without any restrictions.
Combining this with unpredictable user behavior, it becomes utmost difficult to verify the correctness of conversational AI. Training data and test sets are infinitely large. In fact, quantity plays a major role in quality assurance for bots, but makes it impossible to test manually.
The main questions to answer are “Why are bots failing?”, “What and how should you test?” and of course “How to automate*?*”.
Recording available upon registration here: How to improve your Teneo chatbot with E2E test automation