Hi,
Is there any tag or parameter that has to be changed to unmask input fields in webchat.
As example we have flow that request customer email and phone, but as customer enters this information flow in response confines the input but the input is masked.
Could find it in .js files where the parameter is set.
Hello. This is a TWC extension implemented specifically for your project, precisely to prevent users from accidentally submitting email addresses, phone numbers, bank account numbers and similar into to the chatbot. In your particular version of the TWC extensions it is implemented in the function getObfuscatedString() in “extensions.js”. If you are sure you can manage situations where users unnecessarily submit this kind of data, you can adjust the extension code so that function is not executed. /Alexander