TWC 3.7.10 combo parameter handling issue

Deployment Teneo Web Chat
1

Hi,

TWC 3.7.10 does not properly handle output parameter that contains combo parameters:
image

{“type”:“combo”,“components”:[{“type”:“image”,“image_url”:“https://eurinfrachatbottenesa.blob.core.windows.net/teneopublicfiles/New_How do I change my password.gif”,“alt”:“GIF Change Password”},{“type”:“quickreply”,“quick_replies”:[{“title”:“thanks”,“postback”:“thanks”}]}]}

In twc 3.7.9 the same output has been handled correctly:

image

{“type”:“combo”,“components”:[{“type”:“image”,“image_url”:“https://eurinfrachatbottenesa.blob.core.windows.net/teneopublicfiles/New_How do I change my password.gif”,“alt”:“GIF Change Password”},{“type”:“quickreply”,“quick_replies”:[{“title”:“thanks”,“postback”:“thanks”}]}]}

Documentation explains working solution:Teneo Web Chat | Teneo Developers

Could you explain the issue for version twc3.7.10 and will it be fixed?

2

Hi Matiss:
Thanks for reaching out to us; I will refer you to this link: Easy message type creation in Studio | Teneo Developers , to help you fix the issue you are facing. Let me know if things still aren’t working as expected, so we can dive deeper and work together to solve it.
Best
JP

3

Hi Matiss:
We will soon deploy a new version of TWC. And have this issue taken care of.
Best
JP

1 Like
4

Thanks for update, will wait for new TWC - do you have approximate time when new version could come out?
Till then, will implement your above suggestion.
BR,
Matīss

1 Like
5

Hi Matiss, we don’t have a set date for a new version. We will announce it via this forum when it’s ready.
Best
JP