Hi! We’ve just released Teneo Web Chat v3.3.0. These are the most important changes:
Internationalization
Texts that are part of the GUI (like ‘Please type here…’ in the input box and button labels that are only spoken by screen readers) are now available in Danish, German, English, English UK, Spanish, French, Indonesian, Italian, Japanese, Dutch, Portuguese, Swedish, Turkish, Chinese Simplified, Chinese Traditional and Malaysian. You can specify the language using the locale configuration setting.
In addition to that, if you want to make Teneo Web Chat available in a language that is not in the list above, you can easily provide your own, see Custom localizations for details.
Accessibility
With this release Teneo Web Chat is WCAG 2.0 ready; it works with screen readers, can be used with keyboards only and is accessible on mobile devices meeting the required tap target sizes. Teneo Web Chat’s default color palette can easily be adjusted to meet your organizations’ brand colors, allowing you to ensure adequate color contrast ratios.
To get the latest release:
To read all Teneo Web Chat documentation, see: